Paratransit – Capitale-Nationale

In the Capitale-Nationale region, paratransit service is provided by the Réseau de Transport de la Capitale (RTC) through the Service de transport adapté de la Capitale (STAC). To benefit from this service, one must complete an application form or contact the STAC at (418) 687-2641, option 3. Once the form has been filled out, it must be sent to the following address:

Service de transport adapté de la Capitale (STAC)

2750, boul. Wilfrid-Hamel                                                                                        

Québec (Québec)  G1P 2J1

Once the request has been reviewed, if it is accepted, an identification card and a user number will be issued. Paratransit fares are identical to regular transportation fares. They vary, however, according to the user’s category, among which one can find the Abonnement mensuel RTC category and the Abonnement Métropolitain mensuel.

The tickets can be purchased at RTC points of sales; it is important to request STAC cardboard tickets at the time of purchase. It is important to note that these tickets are not accepted on RTC buses (regular transport). 

Additionally, one must hold an OPUS card with a photo which can be obtained at secondary educational institutions or at RTC service centres, with proof of full-time srudies. Fees for the issuance of the OPUS card are $15. 

Reservations for STAC transport can be made online (through the RTC website) or by phone. Reservations can be made from Monday to Friday, from 7 a.m. to 10 p.m., and on holidays and weekends from 7:30 a.m. until 10 p.m.  It is important to note that reservations must be made by 4 p.m. at the latest on the day before the planned outing. The RTC allows users to be accompanied during outings if such a need has been identified by the eligibility committee. Different statuses can be granted to personal attendants, among which: compulsory, temporary, occasional, related to parental responsibilities, and for assistance at point of destination. Only occasional and parental attendants are required to pay transportation fees. The number of personal attendants is limited to one except in the cases of attendance related to parental responsibilities. To find out more about personal attendants on paratransit vehicles, please call (418) 687-2641 ext. 0.

For more information, please visit the RTC website.

In addition to the two above public paratransit providers, the following private companies may be contacted:  

• Taxi Coop de Charlesbourg (Québec)111, 58^e Rue EstQuébec (Québec)  G1J 2E7

  418 626-5252

• Taxi Coop de Québec (Québec)
  496, 2^e Avenue
  Québec (Québec)  G1L 3B1
  418 525-5191

• Taxi Québec (Québec)
  975, 8^e Avenue
  Québec (Québec)  G1J 3M8
  418 525-8123

• Taxi Coop Sainte-Foy (Ste-Foy)
  2639, boulevard du Versant Nord
  Québec (Québec)
  (418) 653-7777

• Taxi Laurier (Québec)
  3164, Chemin des Quatre-Bourgeois
  Québec (Québec)  G1W 2K5
  (418) 651-2727

• Transport accessible du Québec (Île d’Orléans)
  206, 2^e Rue
  Québec (Québec)  G1L 4Z1
  (418) 641-8294

• Madame Christine Bernard (Portneuf)
  545, Route 138
  Saint-Augustin-de-Desmaures (Québec)  G3A 1W7
  (418) 456-2851

• 9138-3000 Québec inc. (La Jacques-Cartier)
  M. Clément Paradis
  1667, route de l’Aéroport
  Ancienne-Lorette (Québec)  G2G 1V6
  (418) 455-5875

• Taxi Bus Laval (La Jacques-Cartier)
  417, avenue Sainte-Brigitte
  Sainte-Brigitte-de-Laval (Québec)  G0A 3K0
  (418) 825-2344

• Jacques Racine (La Jacques-Cartier)
  2785, route de Fossambault
  Sainte-Catherine-de-la-Jacques-Cartier (Québec)  G3N 1R2
  (418) 875-1841

• Maurice Lavigne (Charlevoix)
  4, rue Tremblay
  Clermont (Québec)  G4A 1C7
  (418) 665-220

• Taxi Robert Bradet (Charlevoix)
  400, chemin Saint-Laurent
  Baie-Saint-Paul (Québec)  G3Z 2L7
  (418) 435-5198